A Model of View-Based Enterprise Business Service Quality Evaluation Framework
نویسندگان
چکیده
The symbiosis between an enterprise architecture and service-oriented architecture results in so-called service-oriented enterprise architecture and brings up new problems for serviceoriented enterprise systems engineering. One of the most important is a business service quality definition, specification and evaluation. The paper proposes a formal model of enterprise business service quality evaluation framework to encompass and balance all the viewpoints and perspectives on an enterprise business service quality.
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عنوان ژورنال:
- Informatica, Lith. Acad. Sci.
دوره 24 شماره
صفحات -
تاریخ انتشار 2013